Waitress - secret garden cafe Dubai, UAE

Job Description

Greet customers warmly, providing menus and suggesting daily specials.
Take accurate food and beverage orders from customers and enter them into the POS system.
Ensure timely delivery of orders by coordinating with the kitchen staff.
Serve food and beverages to customers with professionalism and attention to detail.
Monitor and anticipate customer needs, ensuring that tables are cleared, cleaned, and set up promptly.
Handle customer inquiries, complaints, and special requests in a courteous and efficient manner.
Process customer payments accurately and efficiently, including handling cash transactions and operating the POS system.
Maintain cleanliness and organization of dining areas, including tables, chairs, condiment stations, and restrooms.
Adhere to all health and safety guidelines, including proper food handling and sanitation practices.

Skills

Excellent interpersonal skills with the ability to communicate effectively and build rapport with customers.
Outstanding customer service skills with a friendly and positive attitude.
Strong multitasking abilities and the capacity to work efficiently in a fast-paced environment.
Attention to detail and the ability to handle multiple tasks simultaneously while maintaining a high level of accuracy.
Flexibility to work various shifts, including weekends and holidays.
Knowledge of food and beverage service standards and familiarity with different cuisines is an advantage.
Familiarity with POS systems and basic math skills for processing payments.
Ability to stand and walk for extended periods and lift and carry trays of food and beverages.