Officer - General Services
Job Description
KEY RESULTS ACCOUNTABILITIES
# Prepare the distribution schedules for receptionists to ensure business continuity
# Direct external clients to the concerned departments and assist them
# Ensure that all receptionists apply the greetings and train them on an ongoing basis
# Supervise the used systems in the reception office to register the visitors and ensure the readiness of systems
daily in coordination with the Security and monitoring department
# Check the availability of daily visitors cards and distribute them to reception office on a daily basis
# Supervise the investment spaces in RTA Head office ,audit them according to the form adopted in the section
and submit the necessary reports
# Prepare the necessary reports relating to RTA visitors monthly.
# Perform other related duties as assigned
# Receive complaints, suggestions and handle them appropriately.
# Prepare all correspondence and reports of reception and hospitality services
# Enter all requisitions in the GRP and maximo
# Ensure that all requests for supplies are provided to the departments on demand in a timely manner
# Supervise the reception Office in RTA Head office and provide the necessary support
Qualifications
KNOWLEDGE,SKILLS AND EXPERIECE
Education
# Diploma in Business Administration from a recognized university.
Skills
# Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple
concurrent projects.
# Exceptional listener and communicator who effectively conveys information verbally and in writing.
# Resourceful team player who excels at building trusting relationships with customers and colleagues
# Computer-literate performer with extensive software proficiency covering wide variety of applications.
# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining
complex work processes.
# Innovative problem-solver who can generate workable solutions and resolve complaints
# 0-2 years of relevant working experience
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