Call Center Agent - Confidential Company Riyadh, Saudi Arabia

Job Description

Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
Analyze client requirements and offer the best possible solution or information.
provide information to the customer about our products and create lead using proper lead type.
Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

Previous experience in a customer support role.
Strong phone and verbal communication skills.
Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
Good computer skills.
Smart communicator with the potential to elaborate practical advantages of the company's products.
Flexibility and openness to innovation and improvement.